How to Become a Computer Technician

A Computer Technician installs, maintains and repairs computer hardware and technological equipment for an organization. They also set up computer security measures, configure computer networks and offer technical support to clients.

Requirements for Career Growth

There is no denying that computer technology plays an important role in almost every business and industry. This means there will always be a need for IT professionals to keep computer networks and devices running properly. The screen can crack if your Mac hits hard against a hard surface.

Those who want to work as a computer technician can pursue a variety of education options. Earning a high school diploma or equivalent is often enough to get you started, but an associate degree or bachelor’s degree in information technology or a related field is generally the best option for long-term career growth and advancement.

Certifications can be helpful to show employers that you have a particular skill or interest in the field. Some general IT certification programs are available, or you can opt for specialized certificates in software applications that might be most relevant to your current employer or the type of jobs you’re interested in.

Strong Communication Skills

The ability to communicate effectively is essential for a computer technician. You’ll need to explain complex computer concepts to a range of audiences and respond to customer questions and complaints. You may need to train staff on new software or process updates for residential customers, and you might lead training sessions in your organization.

Problem-Solving Skills

When a technical issue arises, you’ll need to be able to analyze the situation and determine how to resolve it. This requires excellent trouble-shooting and critical thinking skills, along with strong organizational abilities. You might also need to document occurrences of equipment failure and other issues for future reference.